The V600 is advertised as being able to scan more 120 negatives, but this really isn't entirely true. I don't know if there is any significant improvements in the actual hardware or software, but I would point out something about the v600 being able to scan more 120 negatives. Thank you for the suggestion and your time.Personally, I don't see any real advantages of the v600 over the v500. I'm thinking that something is really wrong about that, so maybe when that is straightened out, the Epson matter also will be resolved.
The installation wasn't at all straightforward, even with the assistance of someone from Apple (the App Store refused for me to do it the usual way). I may also have to untangle the knots that Mojave got me into when it was installed. I'll be glad to look into Image Capture and VueScan, if you think that will help. I don't know about VueScan or Image Capture, but I can't see any reason that I should have to use anything except the Epson Scan app, which is what Epson had me do, over and over, when I talked with them (four different people, including two at Epson's highest level of expertise. I downloaded it very recently from Epson's Website and even installed it again today.
#Epson scan v500 software
Thank you, but I tried a different cable, and even another computer, and the Epson scanner software for V500 Photo is the latest, which Epson recommends it for Mojave and that scanner model, very specifically. If you have any ideas other than Epson's – that the scanner is not working as it should – whether about Mojave or any other Apple issue, I would appreciate your input. Besides, I'm not ready to get a new computer, so if I can just deal with the issue of the error message now, I'll be very grateful. This same problem seems not to be unusual with quite a few older scanner models, and I don't know that the newer ones would work with my current computer. I really don't want to have to buy a new scanner, if I don't have to. Might the problem have to do with something else about my computer?
#Epson scan v500 mac
I know that you all can't address issues with the scanner itself, but can you think of any way that the Mac itself, or the OS software might be affecting what is happening? Should I try to go back to Sierra, for example? I have to call Apple, in the hope of undoing the multiple weird problems I've had with Mojave, but I'm hoping not to have to go that route, but can just reinstall it. They suggested that I get a new scanner, but if there is anything else that I can try (they only suggested the basic things that a user can find everywhere), I want to do that. I've talked at considerable length and twice with Epson Support (they are pathetic though very pleasant), and they have finally concluded that something is wrong with the scanner, even though it goes on beautifully, and the green light that stays on until I click on Epson Scan seems to indicate that the connection with the wall socket is fine. It used to happen, but rarely, through several versions of the Mac OS, including when I still used Sierra, but since I've gone to Mojave (which has given me many other serious problems), I get the message all the time along with the flashing orange light, which comes on after clicking on "Epson Scan."
#Epson scan v500 how to
I've tried everything I've seen, here and everywhere I've looked at online (yes, including trying a different USB cable, disconnecting everything for a while and putting it back in, and more) to learn how to get my Epson Perfection V500 scanner to stop giving me the message about my MacBook Pro (with Retina Display) being unable to connect with the scanner.
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